State Farm® Insurance Agent Scott Tilford
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Thuente
April 9, 2025
5
out of
5
rating by Daniel Thuente
"We've been with Scott and his great team for years! In fact, we once switched but that was a very bad idea. within a year we were back with Scott. Thanks for all you've done for us!"
We responded:
"Thank you for taking the time to share your kind words! I'm glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Emma Stoppani
April 4, 2025
5
out of
5
rating by Emma Stoppani
"It has been a pleasure working with Scott. He is very knowledgeable, professional, patient, Diane not mind taking the time to answer questions. He is articulate and always clear in his answers. He helped me design a good policy that fit my needs, and is always helpful."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Nathan Hetcel
March 6, 2025
3
out of
5
rating by Nathan Hetcel
"Scott and Pam are great! They are both very knowledgeable and courteous and you can tell they have been in the business a while! My only complaint is that my monthly premium would constantly change. Some months it could vary by over $200, with really no explanation. I honestly can’t remember when our monthly bill was the same with this agent, although we had no policy changes. Since switching to another local State Farm agent, our monthly premium has been consistent for almost a year, with no change! It was frustrating wondering what my bill was going to be for the month and emailing always emailing State Farm to ask why my bill is so much more/less, and I was always given the same answer with no resolution."
We responded:
"Thank you for taking the time to leave a review Nate. We value your feedback and are always looking for ways to improve. My State Farm team is dedicated to providing excellent service and I am working to address the issue you have experienced."
Kirk Davidson
January 21, 2025
5
out of
5
rating by Kirk Davidson
"Very pleased with Devante, he was informative, friendly, knowledgable. He answered all my questions and wrote me a policy within minutes!"
We responded:
"We appreciate your kind review! We are delighted to know you had a great experience with Devante at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Lauren Bower
January 20, 2025
5
out of
5
rating by Lauren Bower
"Devante was super helpful! He answered all of my questions and set up a policy that fit my needs!"
We responded:
"Dear Lauren, Thank you so much for your kind words! We’re thrilled to hear that Devante was able to assist you and address all of your questions. We pride ourselves on providing exceptional service, and feedback like yours motivates us to keep up the good work. If you have any more questions or need further assistance in the future, please don’t hesitate to reach out."
Mercedies Bonner
January 7, 2025
5
out of
5
rating by Mercedies Bonner
"Thank you Devante! He’s the best he got me set up on my, on retirement plan, as a sill trade worker I’m set and ready for my future!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Devante; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Don Eichberger
August 1, 2024
5
out of
5
rating by Don Eichberger
"My wife and I were very happy with our experience with Scott at State Farm. We had been with another insurance company for decades and the only communication I had with them was an invoice. Our experience with Scott has been completely different. We appreciate the communication and suggestions that we get from Scott!"
We responded:
"Thank you for the kind words Don. I really appreciate you and Sally giving me the opportunity to help you. Please don't hesitate to call, text, or email if you have any questions."
Rob McTaggart
April 4, 2024
5
out of
5
rating by Rob McTaggart
"From the moment we established a relationship with Scott, he has been tremendously helpful. He thoroughly discusses our options, giving us examples/scenarios regarding those options. He explains things carefully, never making us feel as though we are being led through a process more quickly than we would like. I would not hesitate to recommend Scott for anyone seeking a solid, dependable agent!"
We responded:
"Thank you for your kind words Rob! I really appreciate your feedback and recommendation. I am grateful for your trust and confidence! If you ever need further assistance or have any questions, please don't hesitate to reach out. We are here to help!"
Lauren Norris
March 6, 2024
5
out of
5
rating by Lauren Norris
"This statefarm office is great. I've been with them for 4 years now and couldn't be happier. When I switched from my old company, they saved me $175 a month. They do automatic bill pay but I've run into the situation that I needed it to be held off a day or two and it was no problem."
We responded:
"Thank you for your positive review. It's fantastic to hear that our Statefarm office has consistently met your expectations and provided you with exceptional service. If there's anything else we can help you with, or if you have any questions, please don't hesitate to reach out."
Cindy Throop
March 3, 2024
5
out of
5
rating by Cindy Throop
"Scott is a great agent. Takes the time to know all his customers"
We responded:
"Thank you for your review! Taking the time to get to know customers allows for personalized and tailored assistance. If there's anything else we can assist you with, please don't hesitate to reach out."
TinyJuice and friends
February 29, 2024
5
out of
5
rating by TinyJuice and friends
"Excellent service! Scott made getting insurance easy."
We responded:
"Thank you for your feedback and for sharing your positive experience with us! We're thrilled to hear that we provided you with excellent service and made the insurance process easy for you. We appreciate your business and look forward to serving you in the future. If you have any further questions or need assistance, feel free to reach out."
Haley Renollet
February 29, 2024
5
out of
5
rating by Haley Renollet
"Scott and Pam have gone out of their way, many, many times on my policy for me. I have a brain injury and at times need a little extra hand holding. They continuously go the extra mile to help me. I have the best agency and the greatest people representing and looking out for me!! Many thanks to Scott Tilford State Farm Agency. Thank you Scott and Pam for all you do for us!! Hats off."
We responded:
"Daniel & Haley, Thank you for sharing your wonderful experience with our office. We always try to go the extra mile to assist you, and all our customers. We're grateful to have you as a customer and appreciate your kind words. Thank you for choosing Scott Tilford State Farm Agency! "
Blockshaker246
February 21, 2024
5
out of
5
rating by Blockshaker246
"Scott is super helpful and kind. He's very easy to talk to and I'm looking forward to having statefarm insurance."
We responded:
"Thank you for your kind words! I really enjoyed our conversation and having an opportunity to help you make with a plan that meets your needs and your budget!"
Shell Bigelow
February 12, 2024
5
out of
5
rating by Shell Bigelow
"Scott was very helpful and friendly for what I needed thank you Scott for your patience"
We responded:
"I really enjoyed our conversation. I'm glad you gave me an opportunity to talk to you about our PIP Law changes, and how important the coverage is, especially when you have children in your home. We love helping our customers understand their coverages. Thanks for your business & your trust!"
Thomas Morrison
February 2, 2024
1
out of
5
rating by Thomas Morrison
"25 year customer of Scott Tilford over the years there has been problems with my bill never wanted to change because it was convenient but I hit a deer yesterday and I called Pam to file a claim and she tells me I have no Insurance so they had my comp coverage on my car that was in storage and nothing on my truck so now im s o l scott and his team have no accountability and now I'm left out to dry after 25 years I would not recommend Scott Tilford"
We responded:
"Hey Tom, I understand it's frustrating when there is not coverage for a claim. I appreciate we were able to discuss this via text and look forward to talking more in the future."
cherlynn b
February 2, 2024
1
out of
5
rating by cherlynn b
"I moved out of where I was living and notified them. They definitely understood my situation since my husband had to sign his insurance over to me plus, I changed my address. About a year later I got a large bill and when I asked about it I was told they were giving me a multi car discount I didn’t qualify for. That should have been taken off when I moved out. It was not my fault but I was charged it. No accountability."
We responded:
"Hey Cherylnn, I would like to get more information from you because this is not how our system normally works. I can't find you in our records. I would like to work on this personally to see what I can do. As I don't have contact information for you, please call my office at your connivence so I can secure more details. Scott Scott Tilford State Farm"
Ashley Ignace
January 10, 2024
5
out of
5
rating by Ashley Ignace
"I’ve been working with Scott for years for both auto and home insurance. I can always count on him and his team to be responsive, helpful and informative. I’d recommend Scott for any of your insurance needs!"
We responded:
"Thanks so much for the awesome Google review! It's been a pleasure working with you on your auto and home insurance. I'm thrilled to hear that you can always count on me and my team to be responsive, helpful, and informative. Your recommendation means a lot to me, and I'm grateful for your trust in referring me for any insurance needs. I'll make sure to share your kind words with my team to keep us motivated in providing the best service possible."
Daniel Ignace
January 10, 2024
5
out of
5
rating by Daniel Ignace
"I have used State Farm for many years. Scott and his team of experts continue to provide great coverage on our homes, boats and autos. Scott spends the time to understand your personal needs and offers solutions to match YOUR needs, not Scott’s needs. Again, I highly recommend Scott and State Farm for all your insurance needs."
We responded:
"Dan - Thank you for your kind review of my team and me at State Farm. I'm grateful for the trust and loyalty you've shown us over the years. It's been a pleasure providing you with great coverage for your homes, boats, and autos. I always strive to understand your personal needs and offer solutions that match them, not mine. I appreciate your recommendation and continued support. If you need any further assistance, please don't hesitate to reach out. Thank you again for your positive feedback."
Dana Ignace
January 10, 2024
5
out of
5
rating by Dana Ignace
"Scott and his team are always helpful and knowledgeable about our various insurance needs. We have our home, auto and life insurance with Scott which has been beneficial to have it all in one place. Great agency!"
We responded:
"Thank you for your kind review! I'm glad that my team and I have been able to help you with your home, auto, and life insurance needs. Having all your policies in one place is indeed beneficial. I appreciate your positive feedback and your trust in our agency. If there's anything else I can assist you with, please let me know. Thank you again for choosing us!"
Linda McCrea
January 10, 2024
5
out of
5
rating by Linda McCrea
"Scott is the person you want to work with for both car and homeowners insurance! We had a catastrophic home damage because of a storm and he stayed on task until it was resolved! He is a true professional."
We responded:
"Thank you for the fantastic review! I'm sorry to hear about the damage caused by the storm, but I'm glad that I was able to assist you throughout the process. Your kind words about my dedication and professionalism mean a lot to me. I'm here to support you every step of the way, and if there's anything else I can do for you, please don't hesitate to reach out. Thank you once again for choosing me for your car and homeowners insurance needs."
Jessica Ignace
February 26, 2023
5
out of
5
rating by Jessica Ignace
"Scott and his team have done an amazing job. He has helped me with getting car insurance and renters insurance. Scott is always there when I need him and is always willing to answer any questions I may have. I highly recommend Scott and his team!"
We responded:
"Thank you for the kind words Jess! You have been a joy to work with!! I am always happy to help folks get comfortable with, and understand their car and renters' insurance so they know what they are getting, and have the coverages they need. Please don't hesitate to reach out if you ever have questions."
Thomas Palermino
February 22, 2023
5
out of
5
rating by Thomas Palermino
"Working with Scott to set up both my car and homeowners insurance was a very pleasant experience. He was able to walk my though everything, step by step, while addressing any questions or concerns I had along the way. Would 100% recommend working with Scott!"
We responded:
"It was a pleasure working with you TJ! It reminded me how much I enjoy working with new homeowners! I really enjoy helping folks feel comfortable with the protection they have on their home. Thank you again for letting us help you with your car and home insurance!"
Colton Jarratt
February 16, 2023
5
out of
5
rating by Colton Jarratt
"Scott and his team do an amazing job. Very personable! They have provided a quick response anytime I need support. I highly recommend them."
We responded:
"Thank you for the compliment Colton! I really appreciate you giving us the opportunity to help you with your car & renters insurance!"
Robin Rein
January 25, 2023
5
out of
5
rating by Robin Rein
"I have been with Scott's office for a while now. When ever I call they are prompt in answering my call and helping me with what ever I need for my insurance needs. I am so happy to have them for my insurance needs. I highly recommend Scott Tilford at State Farm for your insurance needs. Pam who is the lady that answers the phones is so nice too."
We responded:
"Thank you for the kind words Robin! I appreciate you allowing us to help you with your insurance needs, we really value your business!"
Timothy Strang
September 2, 2022
5
out of
5
rating by Timothy Strang
"Pam is such a sweet person. I enjoy talking with her. She is helpful and really cares about her customers . Love state farm and I wouldn't go anywhere else"
We responded:
"Thank you for the kinds words! Pam really does make an effort to take care of our clients, and it shows!"