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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rob McTaggart

April 4, 2024

5  out of  5 rating by Rob McTaggart
"From the moment we established a relationship with Scott, he has been tremendously helpful. He thoroughly discusses our options, giving us examples/scenarios regarding those options. He explains things carefully, never making us feel as though we are being led through a process more quickly than we would like. I would not hesitate to recommend Scott for anyone seeking a solid, dependable agent!"
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Lauren Norris

March 6, 2024

5  out of  5 rating by Lauren Norris
"This statefarm office is great. I've been with them for 4 years now and couldn't be happier. When I switched from my old company, they saved me $175 a month. They do automatic bill pay but I've run into the situation that I needed it to be held off a day or two and it was no problem."
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Cindy Throop

March 3, 2024

5  out of  5 rating by Cindy Throop
"Scott is a great agent. Takes the time to know all his customers"
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TinyJuice and friends

February 29, 2024

5  out of  5 rating by TinyJuice and friends
"Excellent service! Scott made getting insurance easy."
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Haley Renollet

February 29, 2024

5  out of  5 rating by Haley Renollet
"Scott and Pam have gone out of their way, many, many times on my policy for me. I have a brain injury and at times need a little extra hand holding. They continuously go the extra mile to help me. I have the best agency and the greatest people representing and looking out for me!! Many thanks to Scott Tilford State Farm Agency. Thank you Scott and Pam for all you do for us!! Hats off."
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February 21, 2024

5  out of  5 rating by Blockshaker246
"Scott is super helpful and kind. He's very easy to talk to and I'm looking forward to having statefarm insurance."
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Shell Bigelow

February 12, 2024

5  out of  5 rating by Shell Bigelow
"Scott was very helpful and friendly for what I needed thank you Scott for your patience"
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Thomas Morrison

February 2, 2024

1  out of  5 rating by Thomas Morrison
"25 year customer of Scott Tilford over the years there has been problems with my bill never wanted to change because it was convenient but I hit a deer yesterday and I called Pam to file a claim and she tells me I have no Insurance so they had my comp coverage on my car that was in storage and nothing on my truck so now im s o l scott and his team have no accountability and now I'm left out to dry after 25 years I would not recommend Scott Tilford"
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cherlynn b

February 2, 2024

1  out of  5 rating by cherlynn b
"I moved out of where I was living and notified them. They definitely understood my situation since my husband had to sign his insurance over to me plus, I changed my address. About a year later I got a large bill and when I asked about it I was told they were giving me a multi car discount I didn’t qualify for. That should have been taken off when I moved out. It was not my fault but I was charged it. No accountability."
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Ashley Ignace

January 10, 2024

5  out of  5 rating by Ashley Ignace
"I’ve been working with Scott for years for both auto and home insurance. I can always count on him and his team to be responsive, helpful and informative. I’d recommend Scott for any of your insurance needs!"
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Daniel Ignace

January 10, 2024

5  out of  5 rating by Daniel Ignace
"I have used State Farm for many years. Scott and his team of experts continue to provide great coverage on our homes, boats and autos. Scott spends the time to understand your personal needs and offers solutions to match YOUR needs, not Scott’s needs. Again, I highly recommend Scott and State Farm for all your insurance needs."
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Dana Ignace

January 10, 2024

5  out of  5 rating by Dana Ignace
"Scott and his team are always helpful and knowledgeable about our various insurance needs. We have our home, auto and life insurance with Scott which has been beneficial to have it all in one place. Great agency!"
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Linda McCrea

January 10, 2024

5  out of  5 rating by Linda McCrea
"Scott is the person you want to work with for both car and homeowners insurance! We had a catastrophic home damage because of a storm and he stayed on task until it was resolved! He is a true professional."
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Jessica Ignace

February 26, 2023

5  out of  5 rating by Jessica Ignace
"Scott and his team have done an amazing job. He has helped me with getting car insurance and renters insurance. Scott is always there when I need him and is always willing to answer any questions I may have. I highly recommend Scott and his team!"
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Thomas Palermino

February 22, 2023

5  out of  5 rating by Thomas Palermino
"Working with Scott to set up both my car and homeowners insurance was a very pleasant experience. He was able to walk my though everything, step by step, while addressing any questions or concerns I had along the way. Would 100% recommend working with Scott!"
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Colton Jarratt

February 16, 2023

5  out of  5 rating by Colton Jarratt
"Scott and his team do an amazing job. Very personable! They have provided a quick response anytime I need support. I highly recommend them."
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Robin Rein

January 25, 2023

5  out of  5 rating by Robin Rein
"I have been with Scott's office for a while now. When ever I call they are prompt in answering my call and helping me with what ever I need for my insurance needs. I am so happy to have them for my insurance needs. I highly recommend Scott Tilford at State Farm for your insurance needs. Pam who is the lady that answers the phones is so nice too."
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Timothy Strang

September 2, 2022

5  out of  5 rating by Timothy Strang
"Pam is such a sweet person. I enjoy talking with her. She is helpful and really cares about her customers . Love state farm and I wouldn't go anywhere else"
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Tonia Thomas (Sunshine)

August 6, 2021

5  out of  5 rating by Tonia Thomas (Sunshine)
"Pam and Scott are the best insurance people I know they are very understanding if you are late paying I've been with them now on and off for many years thanks guys for being there"
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Robin Rein

July 22, 2021

5  out of  5 rating by Robin Rein
"The people at Scott's office are so nice and friendly. They helped me get the best deal for my insurance needs. Scott even called me himself to make sure any questions I had were answered and he wanted to make sure his office gave me all the discounts I could get! This will forever be my insurance company!!! I highly recommend them to everyone!!! Thank you To everyone at Scott Tilfords office for all you do!"
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Scott Smith

July 22, 2021

5  out of  5 rating by Scott Smith
"Very helpful! Great at explaining everything that you may not understand and always willing to make time for you."
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Misty mcgrath

July 2, 2021

5  out of  5 rating by Misty mcgrath
"Great customer service wich can help when overwhelmed. Calm and informative lady at the front desk :)"
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Pati Wright

April 6, 2021

5  out of  5 rating by Pati Wright
"Insurance is as Insurance does but Scott Tillford agency has the personal touch that makes it comfortable. They remember your name and give you service thats not cookie cutter"
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Terry Martin

November 5, 2019

5  out of  5 rating by Terry Martin
"good relationship with my insurance company. They're there whenever I need them. Prompt service"
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Melissa West

October 26, 2019

5  out of  5 rating by Melissa West
"I never had a problem with my insurance policy"